Players can also create custom characters, which are also playable. Other characters can be playable once unlocked, but they'll still talk with Chase's voice (except in cutscenes where Chase can still be seen). Chase can also pilot vehicles, such as cars and helicopters, and use loose bricks to build various objects. He can also gain disguises that give him additional abilities, such as a robber disguise that lets him break locks. Chase goes on the hunt for criminals, with various moves at his disposal, such as swinging across poles and performing wall jumps. Taking place in the vast Lego City, players control an undercover cop named Chase McCain. The original Wii U version had sold over one million copies worldwide as of 2019. Criticism focused on the lack of co-op options and long loading times.

The game saw positive reviews for its story, humor, and evolved gameplay formula. The 3DS version was a standalone prequel, Lego City Undercover: The Chase Begins. The game was originally announced in 2011 as Lego City Stories for Wii U and Nintendo 3DS.

The Lego City hub was based on multiple real locations. The script, written by Graham Goring, made extensive use of parody and reference to both crime shows, and other movies and television series. At the time production began, it was to be the first title featuring voice acting, and it was the first in the TT Games Lego series not to rely on a movie or comic license. The first prototypes for Lego City Undercover were produced in 2010, with development beginning in 2011 after Nintendo approached parent company TT Games about developing for the Wii U. The original version was single-player only, while the re-release added local two-player multiplayer. Gameplay features McCain both exploring the open world hub of Lego City, and completing self-contained levels featuring puzzles and combat. Based on the City themed toyline by Lego, the narrative follows cop Chase McCain as he returns to Lego City and pursues escaped crime boss Rex Fury. It was later re-released for Nintendo Switch, PlayStation 4, Xbox One and Microsoft Windows via Steam by Warner Bros. Lego City Undercover is an action-adventure platform video game developed by TT Fusion, originally released for the Wii U by Nintendo in 2013.

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